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ETHICALLY HANDMADE

All items are individually and ethically handmade using traditional and new age techniques. Orders ship in 10-15 business days. 

 

ORDERS AND INQUIRIES

All orders and inquiries made on holidays or weekends will be processed on the next business day. 

SHIPPING

Once created, orders ship from Toronto, Canada.
CANADIAN orders usually arrive in 4-6 business days. 
USA order shipping times are about 2-3 business days.
EUROPEAN orders usually arrive in 3-5 business days
INTERNATIONAL orders usually arrive in 3-6 business days.
JAPAN AND AUSTRALIA: 3-6 business days.
You will receive a notification once your order has shipped. Customers may be charged for duties upon delivery.  
  

EXCHANGES AND RETURNS

If you are not satisfied with your order in any way, you may return or exchange it within 3-5 business days after the item is received. The item must unworn and shipped with tracking information. Your refund will be processed once the item is received.  Custom orders are final sale. Orders outside of North America are responsible for return shipping costs. 
For a return slip please email us at: sales@omiwoods.com.

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